Case study

Performance Management System

Industry

Information Communication and Technology

Sector

Private Sector

Location

Kingdom of Saudi Arabia

Scope

The project mandate was threefold:

Identify and assign technical and behavioral competencies to key positions.
Design and implement a structured competency framework to enhance capabilities in line with industry good practices.
Train the management on the newly developed performance management system to ensure effective adoption across the organization.

Approach & Deliverables

While the approach consisted of the following steps:

Developed a structured repository of technical and behavioral competencies, ensuring alignment with industry standards.
Created comprehensive enablement materials to support the management in adopting the new performance management system.
Designed balanced scorecards for key positions, integrating relevant KPIs to track and enhance performance against objectives.

Key deliverables comprised:

Performance Management System
Balanced Scorecard

Duration

8

Weeks

Resources

2 FTEs

Work Type

Hybrid